Band Multi-Agent Dispatch
Five specialised CivicOps agents coordinate every report through Band: intake, triage, routing, public comms and audit/supervision.
Band: Simulation
In-process broker
Intake Agent
Extracts location, contact, category and report textTriage Agent
Classifies severity, missing info and response typeDispatch/Routing Agent
Assigns workflow, unit and escalation pathPublic Status Agent
Drafts WhatsApp and citizen-friendly updatesAudit/Supervisor Agent
Records decisions, SLA risk and supervisor summaryHackathon judge scorecard
Use this checklist while presenting: it maps the live demo directly to Band of Agents judging criteria.
Technology
Band rooms, identities, history, hand-offs and optional live mirror are the coordination substrate.
Band rooms, identities, history, hand-offs and optional live mirror are the coordination substrate.
Presentation
Room Viewer makes five agents, human decisions and audit trail visible in real time.
Room Viewer makes five agents, human decisions and audit trail visible in real time.
Business value
High-stakes emergency dispatch with accountable humans, SLA monitoring and public updates.
High-stakes emergency dispatch with accountable humans, SLA monitoring and public updates.
Originality
Parallel dispatch/logistics and public-information lanes collaborate through one incident room.
Parallel dispatch/logistics and public-information lanes collaborate through one incident room.
Technology partner integrations
Band runs the agent workflow. AI/ML API and Featherless can be called live when server-side keys are configured; otherwise CivicOps stays in deterministic fallback.
Band
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AI/ML API
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Featherless AI
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Run the full demo
Drops a seeded report into Band and runs the full agent chain end to end. Auto-confirm performs the human step automatically for recording; turn it off to confirm dispatch yourself in the room.
Or submit a raw report
Active Band roomsrefresh
Command fleet
| Call sign | Type | Area | Status |
|---|---|---|---|
| Alpha-1 | Armed Response | Chatsworth | Available |
| Alpha-2 | Armed Response | Umlazi | Available |
| Disaster-1 | Disaster Management | Westville | Available |
| Fire-1 | Fire & Rescue | Durban CBD | Available |
| Fire-2 | Fire & Rescue | Pinetown | Available |
| Medic-1 | EMS / Ambulance | Chatsworth | Available |
| Medic-2 | EMS / Ambulance | Berea | Available |
| Metro-1 | Metro Police | Durban CBD | Available |
| Utility-1 | Utility Crew | Phoenix | Available |