Department queue

Roads & Infrastructure

Role-scoped operational queue with direct action links, affected counts, public update state and audit visibility.

48

Total queue

26

Needs acknowledgement

3

In progress

30

Critical/escalated

Incident queue

ReferenceAreaIssueStatusPriorityConfirmationsAction
CIV-2026-0151Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0147Chatsworth
Ward 73
Stormwater
Stormwater: Burst water pipe near Main Road in Chatsworth. Water is flooding the street and traffic is affected.
TriagedCritical1Open actions
CIV-2026-0145Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
TriagedCritical0Open actions
CIV-2026-0143Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0142Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0141Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0140Chatsworth
Ward 73
Stormwater
Stormwater: Burst water pipe near Main Road in Chatsworth. Water is flooding the street and traffic is affected.
TriagedCritical0Open actions
CIV-2026-0139Chatsworth
12
Stormwater
Stormwater: Burst water pipe near a residential road in Chatsworth. Water is flooding the road and traffic is slowing d...
TriagedCritical0Open actions
CIV-2026-0138Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0137Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0136Chatsworth
Ward 73
Stormwater
Stormwater: Burst water pipe near Main Road in Chatsworth. Water is flooding the street and traffic is affected.
TriagedCritical0Open actions
CIV-2026-0135Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0134Chatsworth
Ward 73
Stormwater
Stormwater: Burst water pipe near Main Road in Chatsworth. Water is flooding the street and traffic is affected.
TriagedCritical0Open actions
CIV-2026-0133Durban CBD
Ward 26
Stormwater
Stormwater: Latest resident report scenario: Burst water pipe on Main Road causing flooding near a taxi stop and affect...
TriagedCritical0Open actions
CIV-2026-0131Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0128Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0127Chatsworth
Ward 73
Stormwater
Stormwater: Burst water pipe near Main Road in Chatsworth. Water is flooding the street and traffic is affected.
TriagedCritical0Open actions
CIV-2026-0126Phoenix
Ward 52
Stormwater
Stormwater: Voice note transcript: There is a burst water pipe outside 14 Palmview Road in Phoenix. Water is flooding t...
ResolvedCritical0Open actions
CIV-2026-0123Durban CBD
Ward 26
Stormwater
Stormwater: Latest resident report scenario: Burst water pipe on Main Road causing flooding near a taxi stop and affect...
TriagedCritical0Open actions
CIV-2026-0121Phoenix
Ward 52
Road Maintenance
Road Maintenance: Three related pothole and blocked stormwater reports around Phoenix Highway after heavy rainfall;...
TriagedMedium0Open actions
CIV-2026-0119Chatsworth
Ward 73
Stormwater
Stormwater: WhatsApp resident report: Water has been running down Quarry Road since 05:30, road edge is flooding and sc...
TriagedCritical0Open actions
CIV-2026-0118Durban CBD
Ward 26
Stormwater
Stormwater: Latest resident report scenario: Burst water pipe on Main Road causing flooding near a taxi stop and affect...
TriagedCritical0Open actions
CIV-2026-0116Chatsworth
Ward 73
Stormwater
Stormwater: WhatsApp resident report: Water has been running down Quarry Road since 05:30, road edge is flooding and sc...
TriagedCritical0Open actions
CIV-2026-0115Durban CBD
Ward 26
Stormwater
Stormwater: Latest resident report scenario: Burst water pipe on Main Road causing flooding near a taxi stop and affect...
TriagedCritical0Open actions
CIV-2026-0114Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0110Chatsworth
Ward 73
Stormwater
Stormwater: WhatsApp resident report: Water has been running down Quarry Road since 05:30, road edge is flooding and sc...
TriagedCritical0Open actions
CIV-2026-0109Durban CBD
Ward 26
Stormwater
Stormwater: Latest resident report scenario: Burst water pipe on Main Road causing flooding near a taxi stop and affect...
TriagedCritical0Open actions
CIV-2026-0031Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0029Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0023Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0022Chatsworth
Ward 73
Stormwater
Stormwater: Multiple reports of stormwater drains overflowing in Chatsworth Ward 73 after heavy rain, with wa...
TriagedMedium0Open actions
CIV-2026-0005Durban CBD
Ward 26
Stormwater
Storm drain blockage in Durban CBD.
NewMedium0Open actions
CIV-2026-0003Phoenix
Ward 52
Road Maintenance
Pothole reported on Phoenix Highway.
NewMedium0Open actions
CIV-2026-0012Westville
Ward 45
Road Safety
Urgent road safety hazard - missing manhole cover.
In ProgressCritical0Open actions
CIV-2026-0039Berea
Ward 31
Road Maintenance
Road Maintenance: traffic light failure at busy intersection reported in Berea.
AcknowledgedHigh0Open actions
CIV-2026-0048Montclair
Ward 64
Stormwater
Stormwater: blocked drain causing pooling after rain reported in Montclair.
EscalatedMedium0Open actions
CIV-2026-0049Queensburgh
Ward 65
Road Maintenance
Road Maintenance: large pothole damaging taxis reported in Queensburgh.
NewMedium0Open actions
CIV-2026-0054Chatsworth
Ward 73
Road Maintenance
Road Maintenance: traffic light failure at busy intersection reported in Chatsworth.
EscalatedHigh0Open actions
CIV-2026-0063Isipingo
Ward 68
Stormwater
Stormwater: blocked drain causing pooling after rain reported in Isipingo.
AcknowledgedMedium0Open actions
CIV-2026-0064Bluff
Ward 66
Road Maintenance
Road Maintenance: large pothole damaging taxis reported in Bluff.
In ProgressMedium0Open actions
CIV-2026-0069Tongaat
Ward 61
Road Maintenance
Road Maintenance: traffic light failure at busy intersection reported in Tongaat.
AcknowledgedHigh0Open actions
CIV-2026-0078La Lucia
Ward 36
Stormwater
Stormwater: blocked drain causing pooling after rain reported in La Lucia.
EscalatedMedium0Open actions
CIV-2026-0079Durban CBD
Ward 26
Road Maintenance
Road Maintenance: large pothole damaging taxis reported in Durban CBD.
NewMedium0Open actions
CIV-2026-0084Amanzimtoti
Ward 97
Road Maintenance
Road Maintenance: traffic light failure at busy intersection reported in Amanzimtoti.
EscalatedHigh0Open actions
CIV-2026-0093Hillcrest
Ward 8
Stormwater
Stormwater: blocked drain causing pooling after rain reported in Hillcrest.
AcknowledgedMedium0Open actions
CIV-2026-0094Reservoir Hills
Ward 23
Road Maintenance
Road Maintenance: large pothole damaging taxis reported in Reservoir Hills.
In ProgressMedium0Open actions
CIV-2026-0099Merebank
Ward 70
Road Maintenance
Road Maintenance: traffic light failure at busy intersection reported in Merebank.
AcknowledgedHigh0Open actions
CIV-2026-0108Phoenix
Ward 52
Stormwater
Stormwater: blocked drain causing pooling after rain reported in Phoenix.
EscalatedMedium0Open actions