Municipal command centre
CivicOps Operations Dashboard
Role-based incident queue, department workload, priority triage, area alert recommendations and auditable municipal actions.
System onlineDisabled - Local Deterministic Fallback ActiveHuman approval required
Total incidents151All scoped reports
New intake15Needs acknowledgement
In progress16Active department work
Escalated13Command attention
Active alerts18Public area notices
Live incident queue
Open AI Agent
Reports requiring municipal action
| Reference | Area / Ward | Department | Priority | Status | Next action |
|---|---|---|---|---|---|
| CIV-2026-0151 Stormwater |
Phoenix Ward 52 |
Roads & Infrastructure | Critical | Resolved | Open action panel |
| CIV-2026-0150 Fire Safety |
Arena Park Needs ward confirmation |
Fire & Rescue | Critical | Resolved | Open action panel |
| CIV-2026-0149 Water Infrastructure |
Bayview Needs ward confirmation |
Water & Sanitation | Critical | Triaged | Open action panel |
| CIV-2026-0148 Fire Safety |
Chatsworth Ward 73 |
Fire & Rescue | Critical | Resolved | Open action panel |
| CIV-2026-0147 Stormwater |
Chatsworth Ward 73 |
Roads & Infrastructure | Critical | Triaged | Open action panel |
| CIV-2026-0146 Fire Safety |
Jota Needs ward confirmation |
Fire & Rescue | Critical | Resolved | Open action panel |
| CIV-2026-0145 Stormwater |
Phoenix Ward 52 |
Roads & Infrastructure | Critical | Triaged | Open action panel |
| CIV-2026-0144 Fire Safety |
Jhb Needs ward confirmation |
Fire & Rescue | Critical | Resolved | Open action panel |
| CIV-2026-0143 Stormwater |
Phoenix Ward 52 |
Roads & Infrastructure | Critical | Resolved | Open action panel |
| CIV-2026-0142 Stormwater |
Phoenix Ward 52 |
Roads & Infrastructure | Critical | Resolved | Open action panel |
Department workload
Queues by role
Roads & Infrastructure48 open reports Water & Sanitation19 open reports Waste Management16 open reports Electricity & Power14 open reports Fire & Rescue11 open reports Community Liaison10 open reports Parks & Public Spaces8 open reports Disaster Management7 open reports Environmental Health7 open reports Public Safety6 open reports
Alert recommendation panel
Human-reviewed alerting
High-impact clusters are routed for dispatcher approval before any public area alert is issued.